| Publisher | Citrix Online | ||
|---|---|---|---|
| Format | Date added | 20 Oct 2009 | |
| Topics | Infrastructure Management, IP Technologies, Streaming Media, Business Management, Mobile - Wireless Communications | ||
| Downloads | 5 | ||
You might have the world's best support professionals or the most sophisticated technologies - but if you don't effectively combine the two, your service and support will be run-of-the-mill or even mediocre. This new SupportIndustry.com white paper explores the critical relationships between people, processes and technology and provides best practices for delivering superior service and support.
Did you find this white paper useful?
1 out of 2 users found this white paper useful
Related white papers
The new information agenda:Do you have one?
The lack of trusted information — information that is accurate, timely and relevant— is on the minds of CEOs and senior executives around the world. a paradigm shift from siloed...
Centrinet case study
Centrinet launched an innovative business service - Smartbunker - based on renewable energy and energy-efficient technology(efficient IBM BladeCenter servers and Cisco networking hardware), It's the UK's first managed data centre...
Accelerate Business through a Cost-efficient Virtual Workforce
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and...
Achieving the lowest server virtualization TCO
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
Achieving the lowest server virtualization Total Cost of Ownership
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
Citrix XenDesktop: The Best Desktop Delivery System For Today's Demanding Business Needs
Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and...
Desktop Virtualization: A buyer's checklist
Desktop virtualization should do more than just move desktop management to the datacenter—its real goal is to put productive applications in the hands of end users. This whitepaper explores how...
