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KOALA in Depth: Accountability - Foundation for Stakeholder Engagement

PublisherAvocent
Format146.4KB PDFDate added01 Jul 2009
Topics Business Management, Service Level Management
Downloads1

Asset accountability is more than simple assignment tracking - it's going to the effort to understand who the key stakeholders for an asset or service are, then maintaining the discipline to include the right people in relevant maintenance, change/update, strategic deployment, and other planning activities and IT management processes. The specific value of asset accountability tracking is risk mitigation and operational efficiency management. By engaging the right people in pre-planning or strategy sessions one can identify and resolve potential conflicts or dependencies before they have an impact on purchasing, budgets, or service levels.

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