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Zen and the Art of the Balanced Scorecard

PublisherOracle
Format PDFDate added01 Jul 2009
Topics Infrastructure Management, ERP, Financial Management, Performance Budgeting and Management, Spreadsheets
Downloads1

Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. A recent study by Cranfield University showed that more than 50 percent of large enterprises use some type of a balanced scorecard. The concept is simple. In order for your business to succeed, you need a way to consider the factors that influence the organization's overall performance.

But simplicity can be elusive. The balanced scorecard is a management concept that has been so thoroughly boiled down to its essence that it no longer provides much application guidance. As a result, many of the best practices of the balanced scorecard are widely misunderstood. As much an art as a science, the balanced scorecard is a living process that must be adaptive to constantly changing external forces and internal course corrections. You learn as you go. This paper contains a few guiding principles that will help you along the way.

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