| Publisher | BMC Software | ||
|---|---|---|---|
| Format | 4.1MB PDF | Date added | 11 Feb 2009 |
| Topics | Infrastructure Management, ITIL | ||
| Downloads | 15 | ||
This paper of Step-by-Step Guide to Building a CDMB is an update of the original version, which was published in 2006. With the release of the Information Technology Infrastructure Library (ITIL) Version 3 (V3), it received numerous requests to update this paper to incorporate the most current ITIL guidelines. Please keep in mind two key points: 1) ITIL provides a useful framework for IT service management, but one do not need to implement ITIL in order to build a CMDB; and 2) while this paper is updated to better align with ITIL V3, readers who are implementing an ITIL Version 2 (V2) framework will still find the information helpful.
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