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Reference Architecture for BMC Service Support Solutions

PublisherBMC Software
Format1.7MB PDFDate added01 Mar 2009
Topics Customer Support Services, ITIL
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This paper describes recommended physical reference architectures and platform sizing requirements for example small, medium, and large deployments of the BMC Service Support solution, including the BMC Atrium set of core components. The purpose of this paper is to assist BMC customers, BMC Partners, and BMC Consulting Services engineers who are planning to deploy a Service Support solution, by describing the appropriate scalability and sizing considerations for each component and for the overall solution.

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