| Publisher | Solution Labs | ||
|---|---|---|---|
| Format | 206.6KB PDF | Date added | 29 Jan 2009 |
| Topics | ROI - TCO, ITIL | ||
| Downloads | 0 | ||
During times of economic stress, pressures on IT can become seemingly insurmountable. Requirements to "Ensure business services" and "Optimize availability" - challenging enough when budgets were more open, become extremely challenging. Spending freezes or significant reductions in capital infrastructure are common. However, just because the hardware or software acquisition budgets have been shrunk or frozen, doesn't mean the requirement to ensure business service uptime, availability and performance lessens. These challenges make the ability to business justify Capacity Management more critical than ever. Whether one has formalized processes - and the tools to accompany them, or one simply recognize the need to "Get started" with Capacity Management, it is critical that one be able to optimize the delivery of Capacity Management within the organization.
Did you find this white paper useful?
Related white papers
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
Virtualised Web Hosting featuring the Quad Core AMD Opteron Processor
This short video profiles the role that AMD plays within Rackspace's 40,000 servers across the globe, with virtualised web hosting that delivers energy savings and flexible, scalable ease-of-use.
Responding quickly to changing markets: Anticipate, Adapt, Excel
Market change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have one distinct...
PeopleSoft Case Study: University of Florida
The University of Florida needed the combination of a pure internet architecture and a powerful integrated development environment to connect a heterogeneous collection of platforms, improve system performance, build portal...
