| Publisher | Microsoft | ||
|---|---|---|---|
| Format | Date added | 11 Jun 2008 | |
| Topics | Cellular Equipment, Application Servers, Mobile - Wireless Communications | ||
| Downloads | 4 | ||
Based in Sydney suburb of Terrey Hills, The Pied Plumber is a family-run company with ten employees that operates a fleet of six plumbing vehicles servicing local households. The Pied Plumber needed to improve communications between head office and plumbers in the field. Manual processes and paperwork were a drain on staff time and a significant cost to the business. By building its own custom forms in Microsoft Office Outlook, The Pied Plumber found a way to send job details electronically to plumbers in the field, who used Windows Mobile 6 powered handheld computers.
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