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IT Professional's Guide to Policies and Procedures, 4th Edition

PublisherTPG
Format3.8MB Other DownloadDate added05 Jun 2009
Topics Customer Support Services, Business Strategies, Policy Document Management, HR, Legal
Downloads134

New Release!

TechRepublic Pro's IT Professional's Guide to Policies and Procedures is the most popular product in the store, and we're excited to introduce the newest edition to add to your IT library. The templates will help you create your own policies, guidelines, and forms that are relevant to your organization. The updated edition includes guidelines and tools for creating training documents; personnel, support, and inventory forms; computer usage and security policies; and privacy statements -- all in one download.

This download is available for free as part of a TechRepublic Pro membership, or it may be purchased through our on-line Store.

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