| Publisher | TeamQuest | ||
|---|---|---|---|
| Format | 451.5KB PDF | Date added | 01 Dec 2006 |
| Topics | Infrastructure Management, Decision Support - DW Front End | ||
| Downloads | 27 | ||
IT chargeback policies allow IT organizations to charge business units for the IT resources they use, shifting the burden of IT budget justification to the consumers of the resources. IT is viewed less as a cost center supplying support infrastructure, and more of a partner from which business units request resources and gain business value. Expenditures are driven by business units, who often become more disciplined with IT requests and consider IT costs when evaluating business initiatives. The true value of an IT chargeback system is in decision support, not just cost recovery, and focuses on services, not infrastructure. TeamQuest software collects and manages usage data that is provided as input to chargeback billing systems.
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