| Publisher | Inside CRM | ||
|---|---|---|---|
| Format | Date added | 21 Oct 2007 | |
| Topics | Sales Force Automation, CRM Software, Data Acquisition - ETL, Sales - Marketing, Business Management | ||
| Downloads | 5 | ||
In large companies, CRM has been great at helping you track contacts and leads, tasks and activities. But one of the most important yet challenging aspects of a complex sales, marketing and contact center organization is the process of turning leads into customers. With a lot of moving parts and processes, is your CRM helping you with this time-consuming task?
Download your FREE Sales Force Automation Guide to easily cut out the time-consuming tasks and focus on most the promising leads. Benchmark studies reveal that CRM applications account for:
- Revenue increases of up to 41% per sales person
- Decreased sales cycles of over 24%
- Lead conversion rate improvements of over 300%!
- Customer Retention improvements of 27%
- Decreased sales and marketing costs of 23%
- Improved profit margins of over 2%
Did you find this white paper useful?
5 out of 10 users found this white paper useful
Related white papers
Turning customer interaction into profitable relationships
Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...
Application Lifecycle Management Podcast: An Innovative Approach from HP
This podcast discusses how your organization can get beyond "quality management as usual," and make the move to the real application lifecycle.
Building and Managing a Performance CoE white paper.
Learn how to build and manage a Performance Center of Excellence with minimal expense, risk, or disruption to current processes.
Building and Managing a Quality CoE white paper
Read about building a Quality Center of Excellence.
Redefining the application lifecycle Management White Paper the application lifecycle
Realizing the full business potential of modernised applications means expanding traditional software development views. HP broadens the application lifecycle to include 'upstream' activities - business strategy and planning - and...
View the HP Performance Center QuickStart data sheet
Find out how to implement HP Performance Center quickly to enable a performance COE.
Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...
