Advertisement
Promo

Management Toolkit

Download now

Goldsmith Williams Solictors Expands Personalized Portal to Deliver Faster, More Accurate Service

PublisherOracle
Format PDFDate added01 Feb 2009
Topics Business Management, Portals
Downloads0

Goldsmith Williams Solicitors wanted to differentiate Goldsmith Williams though a personalized online experience that helps the firm's customers provide superior service for their clients and reduce application turnaround times for remortgaging and conveyancing as well as road traffic accident services. The challenge was to manage constant change by helping brokers and service providers improve their speed and quality of service. Goldsmith Williams Solicitors implemented Oracle WebCenter Suite to replace paper-based processes and provide customers with a personalized online portal for the remortgaging process as well as achieved turnaround rates as fast as four days for remortgages - with an industry-low average of seven days.

Download now

Did you find this white paper useful?
8 out of 16 users found this white paper useful


  • Trackback
  • Clip Link

Related white papers

Business Analytics and Optimization for the Intelligent Enterprise

Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information....


Enterprise mobility: connecting to a world of opportunity

Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain...


The business value of Web 2.0 technology.

Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain...


HP print solutions and 3M

the objective for 3M was to optimize office printing infrastructure at 3M locations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print...


Harnessing the Power of Location Intelligence in the Public Sector

Throughout the world, public services today are under pressure. The current economic climate, where tax receipts are naturally suppressed, provides very serious funding challenges. Moreover, in good times and bad, increasing regulation...


Application Lifecycle Management Podcast: An Innovative Approach from HP

This podcast discusses how your organization can get beyond "quality management as usual," and make the move to the real application lifecycle.


Building and Managing a Performance CoE white paper.

Learn how to build and manage a Performance Center of Excellence with minimal expense, risk, or disruption to current processes.


Broadband Deals? Powered by Top 10 Broadband

150+ broadband packages

Compare 30+ mobile broadband deals

Mobile Broadband »
White Paper

Featured White Paper

Centrinet case study

Centrinet launched an innovative business service - Smartbunker - based on renewable energy and energy-efficient technology(efficient IBM BladeCenter servers and Cisco networking hardware), It's the UK's first managed data centre service committed to zero carbon energy. This unique proposition drastically reduces power consumption by around 60%.

Download Now

Other White Papers

Contact Centres: Optimum service at optimum cost

Getting the balance right between meeting the inbound call expectations of busy customers and...

Fact Sheet : IBMXIV Storage System

The IBM XIV® Storage System is a ground-breaking, high-end disk system, designed to support...

See All White Papers


Skip Sub Navigation Links to CNET Brand Links

Help

Become part of the ZDNet community.

Newsletters