| Publisher | D-Link | ||
|---|---|---|---|
| Format | Date added | 25 Apr 2007 | |
| Topics | Customer Support Services, IP Technologies, Security Management | ||
| Downloads | 3 | ||
With Souper Salad's serve-yourself model, the customer experience is heavily influenced by the restaurants ability to keep the lines efficiently moving and conducting fast and accurate transactions at the cash register. Souper Salad set out to find a better formula for improved customer service and operations. Secondly Souper Salad was concerned about the increasing occurrence of shorted cash register receipts and security risks of theft and vandalism. As a result, management decided that installing surveillance cameras would be the most convenient and cost-effective method of dealing with these issues without disrupting customers or employees. After carefully researching a number of Internet camera options, Souper Salad decided on the D-Link DCS-2000 Internet Camera.
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