| Publisher | Outsourcing Factory | ||
|---|---|---|---|
| Format | 225.9KB PDF | Date added | 12 Jan 2009 |
| Topics | Finance, Outsourcing | ||
| Downloads | 11 | ||
The ongoing global financial crisis is a concern for everyone in almost all industries - fear of job loss, foreclosed homes and bankrupt businesses. About 20% to 40% of the revenues of offshore outsourcing companies are tied to the financial services industry. With its collapse, companies have been forced to look to other vertical markets. Who wins and who loses from the crisis? In addition, in what ways can a company use BPO services to consolidate its position in this crisis-affected market? This white paper provides with answers to these questions, together with some updates on the evolutions of the BPO industry since the beginning of the financial crisis.
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