| Publisher | Infosys Technologies | ||
|---|---|---|---|
| Format | 141.3KB PDF | Date added | 01 Apr 2007 |
| Topics | ROI - TCO | ||
| Downloads | 5 | ||
Across the world, enterprises have invested heavily in ERP packages. The key objectives during the 90's through the early part of this decade were to leverage best of breed packages to streamline and standardize the largely enterprise-centric processes, which covered the most part of the value chain. The focus was on better information management across various business functions, transparent reporting, compliance, and IT systems that were built to last. In a flattening world and increased globalization, the need of the hour is agile and flexible IT systems. Although many enterprises have stabilized their processes, they find large under-utilized investments scattered across geographies.
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