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State of Delaware's Department of Natural Resources and Environmental Control Makes Public Access to Millions of Documents Easy With Workflow and EDM

PublisherOptical Image Technology
Format PDFDate added09 Oct 2007
Topics Groupware - Workflow, Document Management
Downloads2

In 1996, the Department of Natural Resources and Environmental Control (DNREC) for the State of Delaware's Site Remediation Program had an overriding motivation to transition away from paper: they were overrun with files. The company wanted to increase storage space while at the same time improving access and efficiency by making information available electronically. The company deployed DocFinity suite of workflow and document management software for their solution. The DNREC is now able to improve efficiency by taking advantage of workflow technologies to automate certain procedures. They can send daily notifications to the Public Health Department by pulling scanned PDFs and attaching them to email messages, all without the need for manual oversight.

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