| Publisher | Microsoft | ||
|---|---|---|---|
| Format | WORD | Date added | 01 Oct 2008 |
| Topics | Business Management, Supply Chain Management | ||
| Downloads | 2 | ||
Yobel Supply Chain Management, based in Lima, Peru, provides customers in Latin America and the United States with supply chain planning, sourcing, manufacturing, and logistics. With growing competition and increased demand for innovation in bringing products to market, Yobel began surveying customers, partners, and employees on their operational efficiency and service. But without a structured process for gathering and using feedback, data entry and analysis were slow and ineffective. Yobel deployed the 2007 Microsoft Office system to standardize and automate the assessment process. Using this integrated system of programs, Yobel can automatically generate survey forms, aggregate and analyze response data, and dynamically display results using charts and performance indicators. Yobel eliminated tedious manual data work and gained valuable insights that customers can view online.
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