| Publisher | CompuCom Systems | ||
|---|---|---|---|
| Format | 1.8MB PDF | Date added | 01 Sep 2007 |
| Topics | Service Level Management, ITIL | ||
| Downloads | 7 | ||
In order to be competitive today, companies must actively listen to their customers and innovate quickly in response to new challenges, customer needs and business opportunities. Regardless of their industry, the enterprises that succeed today are the ones that have learned how to evolve continuously. They have mastered the art and science of change management, and embrace change fearlessly. They have learned to adapt. In short, these enterprises have attained a higher level of organizational maturity than their competitors by leveraging the best practices established by the Information Technology Infrastructure Library.
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