| Publisher | University of Innsbruck | ||
|---|---|---|---|
| Format | 330.0KB PDF | Date added | 12 Aug 2008 |
| Topics | ITIL | ||
| Downloads | 15 | ||
The present paper examines which benefit an automated documentation of the IT infrastructure can have for the configuration management process of ITIL, and whether it is possible to fully automate documentation. The result is the conclusion that the documentation process can be fully automated. It follows from this analysis that the automated documentation can "Only" supply information for the ITIL configuration management, respectively for the CMDB.
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