| Publisher | IBM | ||
|---|---|---|---|
| Format | Date added | 01 Apr 2008 | |
| Topics | Customer Support Services, Application Servers, Database Applications | ||
| Downloads | 0 | ||
ExamTek, whose software supports a variety of services for small and mid-size residential real estate brokers, wanted to develop a title processing system it could sell to its customers who have their own title operations to improve their productivity and profitability. ExamTek chose to build its system on GURU NETworks offerings running on IBM software and servers. ExamTek based its system on GURU NETworks Enterprise Solution with IBM DB2 9.1 running remotely on IBM eServers 325 and 326. The system improves processing time required to examine a title commitment and enables everyone involved in a transaction with access to data while meeting privacy and security rules mandated by federal law.
Did you find this white paper useful?
9 out of 19 users found this white paper useful
Related white papers
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
Recommended Practices for PC Fleet Management for Mid Market and EnterpriseOrganizations
PC management is both costly and ongoing. Desktop support alone soaks up 30-45 percent1 of IT budgets. But optimizing your PC fleet management strategy will produce efficiencies and lower costs. ...
Virtual IT Revolutionises IT Support with Intel? vPro? processor technology
Since its launch in 2001, Virtual IT's guiding principle has been, 'We'll look after your IT so you can look after your business'. And in a relatively short time the company...
Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...
