| Publisher | Siemens | ||
|---|---|---|---|
| Format | Date added | 01 Feb 2008 | |
| Topics | Web Services, Mobile - Wireless Communications, Collaboration Tools | ||
| Downloads | 9 | ||
Headquartered in Atlanta, Georgia, Engage Incorporated provides a variety of services including software development, application integration, managed services, business continuity / disaster recovery, business process consulting and hosted communication services. The company wanted to create solution differentiation within a highly competitive service provider marketplace while enhancing communications and collaboration among employees in dispersed locations. The challenge was to leverage the solution internally to drive innovation, decrease expense and optimize customer services. Engage Incorporated deployed OpenScape for its solution which supports hosted IP communications and offers a Microsoft compatible real-time collaboration solution. The completion with the OpenScape Web Services Tool Suite, a Software Development Kit with open APIs, enables the integration of OpenScape functionality with Engage's line of business.
Did you find this white paper useful?
7 out of 11 users found this white paper useful
Related white papers
IDC Vendor Spotlight
Organised ubiquity is a must for organisations to sucessfully "project" their users in any given landspace, at any given time, with secuirty policy. This White Paper covers issues surrounding secure...
Intel Case Study: Strix Systems Access/One Network
The difference between a Strix Systems Access/One Network and a typical enterprise network is simple: wires or, no wires. Going where only wired solutions have gone before, Strix Systems designed...
From Voice over IP to Unified Communications: Simplify System Management
Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper
Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
Best Practices for Deploying and Maintaining BlackBerry in an Exchange Environment
This webcast will help to ensure a smooth deployment and how to minimize workload during the wireless deployment. One can learn how to successfully deploy BlackBerry while meeting their existing...
Designing Multihop Wireless Backhaul Networks With Delay Guarantees
As wireless access technologies improve in data rates, the problem focus is shifting towards providing adequate backhaul from the wireless access points to the Internet. Existing wired backhaul technologies such...
Enterprise mobility: connecting to a world of opportunity
Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain...
