| Publisher | Siemens | ||
|---|---|---|---|
| Format | Date added | 01 Feb 2008 | |
| Topics | Web Services, Mobile - Wireless Communications, Collaboration Tools | ||
| Downloads | 9 | ||
Headquartered in Atlanta, Georgia, Engage Incorporated provides a variety of services including software development, application integration, managed services, business continuity / disaster recovery, business process consulting and hosted communication services. The company wanted to create solution differentiation within a highly competitive service provider marketplace while enhancing communications and collaboration among employees in dispersed locations. The challenge was to leverage the solution internally to drive innovation, decrease expense and optimize customer services. Engage Incorporated deployed OpenScape for its solution which supports hosted IP communications and offers a Microsoft compatible real-time collaboration solution. The completion with the OpenScape Web Services Tool Suite, a Software Development Kit with open APIs, enables the integration of OpenScape functionality with Engage's line of business.
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