| Publisher | Experian | ||
|---|---|---|---|
| Format | 265.7KB PDF | Date added | 01 Sep 2006 |
| Topics | Knowledge and Data Management | ||
| Downloads | 23 | ||
Each year, QAS undertakes a major research survey to gain a better insight into an aspect of data management and direct marketing. This year, the research white paper investigates the hidden costs of poor data management. Specifically, at the amount of B2B direct mail that does not reach its intended recipient, or that is of no interest to the recipient. The research also considered the challenges facing database professionals in maintaining an accurate and up-to-date B2B customer or prospect database. The findings from this part of the research will be covered in the next white paper.
Related white papers
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
Realising the benefits of going green
Cross over to greener communications with improved data accuracy. Many organisations have processes in place to improve the quality of their contact data to address business drivers, such as cost reduction...
Centrinet case study
Centrinet launched an innovative business service - Smartbunker - based on renewable energy and energy-efficient technology(efficient IBM BladeCenter servers and Cisco networking hardware), It's the UK's first managed data centre...
IBM Virtualization Services
Virtualization is a powerful technology and can have profound effects on the datacenter; however, it should be viewed as a component of an overall IT strategy that will be able...



