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ITIL - Service Approach for Siemens Enterprise Communications

PublisherSiemens
Format543.0KB PDFDate added08 Oct 2008
Topics Outsourcing, Resources Mgmt., Strategic Planning, ITIL
Downloads467

The structure of ITIL is evolving from Version 2 to Version 3; understand how the adoption and application of the ITIL framework can add value to your enterprise, and how Siemens is taking the ITIL model and using it to drive portfolio and proposition development, alongside global service delivery capabilities.

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