| Publisher | Siemens | ||
|---|---|---|---|
| Format | 306.0KB PDF | Date added | 08 Oct 2008 |
| Topics | Customer Support Services, Call Center - Contact, CRM Software, Groupware - Workflow, Unified Communications | ||
| Downloads | 1960  popular | ||
In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. Their workflows reveal the silent but staggering costs of fragmented communications. In fact enterprises with 1000 plus employees could be losing more than ?6 million a year.
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