| Publisher | Microsoft | ||
|---|---|---|---|
| Format | WORD | Date added | 01 May 2008 |
| Topics | Application Servers, Voice Recognition | ||
| Downloads | 29 | ||
Based in Monterey Park, California, Care1st Health Plan is a growing healthcare network of physicians and hospitals. The organization provides medical benefits to more than 200,000 low-income and disabled members. Care1st has had to meet state regulations that require new network members to schedule health evaluations with their primary care physician. Reaching out to these new members to help them schedule appointments was a difficult, manual process that cost the organization time and money. Care1st worked with 4PatientCare, a California-based interactive patient communication company, to create an automated patient contact and scheduling system based on Microsoft Office Communications Server 2007. By using this system, Care1st nearly tripled its member preventive care adherence rates.
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