| Publisher | SDC Solutions | ||
|---|---|---|---|
| Format | Webcast | Date added | 25 Jun 2008 |
| Topics | VoIP - IP Telephony, Telephony Systems - PBX, Voice - Data Integration, Network Interface Cards, Unified Communications, Customer Support Services, Call Center - Contact | ||
| Downloads | 14 | ||
Companies today face new and growing demands on their communications center. Having the right information readily available and accurate is key to ensuring that the business conversation does not die with the first "hello." SDC Solutions helps the conversation continue by simplifying complicated communications tasks and automating the repetitive ones. The result is reduced human and technology latency while boosting performance and enhancing customer service at every level. Today companies are increasingly turning to Communications Enabled Business Process (CEBP) to address these issues. This webcast addresses the elements and technology that can be employed to enhance Communications Enabled Business Processes and the solutions used to overcome today's communication challenges.
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