| Publisher | Julich Research Centre | ||
|---|---|---|---|
| Format | 372.7KB PDF | Date added | 17 Jul 2006 |
| Topics | SLA | ||
| Downloads | 17 | ||
Nowadays the whole contract lifecycle in eBusiness is handled manually. Contracts are not only written and agreed upon by humans, they have to be manually translated into technical terms to become an electronic contract. More and more research activities in the eBusiness domain focus on the usage of electronic contracts (in particular Service Level Agreements) and how they can autonomously be created and enforced. So far, proposed solutions were not taken up by real business users because of low flexibility, poor usability and high maintenance costs. This paper presents a proposal how "Traditional" approaches can be extended to a broker-based solution valuable to business users, in particular small and medium-sized enterprises.
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