| Publisher | Julich Research Centre | ||
|---|---|---|---|
| Format | 372.7KB PDF | Date added | 17 Jul 2006 |
| Topics | SLA | ||
| Downloads | 17 | ||
Nowadays the whole contract lifecycle in eBusiness is handled manually. Contracts are not only written and agreed upon by humans, they have to be manually translated into technical terms to become an electronic contract. More and more research activities in the eBusiness domain focus on the usage of electronic contracts (in particular Service Level Agreements) and how they can autonomously be created and enforced. So far, proposed solutions were not taken up by real business users because of low flexibility, poor usability and high maintenance costs. This paper presents a proposal how "Traditional" approaches can be extended to a broker-based solution valuable to business users, in particular small and medium-sized enterprises.
Did you find this white paper useful?
9 out of 20 users found this white paper useful
Related white papers
Managing Critical Change Processes at Roche
Roche is one of the world's largest healthcare companies, with 70,000 employees across 150 countries. Roche's objective was to install a common change management system that used single database for...
Guide to cost optimization: 4 ways to gain operational advantage
In today's economic environment, companies everywhere seek to reduce the cost of operations. Did you know that organizations today spend up to 80 percent of the IT budgets supporting...
See how easy it is to updateor completely reinventyour web site today
Your web site is often a customer's first impression of your business. What is yours saying about you? If your current site isn't helping you attract and interest customers, help is...
Project Management & Business Skills Training Catalog
Improve your professional skills and increase your efficiency Our latest training courses offer expert instruction and exam prep for project management, business skills, business analysis, and ITIL. Learn more about these...
Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs
Metrics that force organizations to think about service level agreements and measurements differently Learn how new high performance telecom expense management solutions will increase your ROI. Watch "Learn how Performance...
Taking Advantage of Usage Service Level Agreements in Grid Resource Scheduling
Challenging issues concerning resource usage can arise within Virtual Organizations (VOs) that integrate participants and resources spanning multiple physical institutions. Participants may wish to delegate to one or more VOs...
Insourcing Case Study
The client offers retail foreign exchange and provides a wide range of foreign currency and payment services. Due to a growing dependency on technology and automated systems in recent years,...
