| Publisher | Julich Research Centre | ||
|---|---|---|---|
| Format | 189.6KB PDF | Date added | 26 Jun 2006 |
| Topics | Resources Mgmt., SLA | ||
| Downloads | 10 | ||
Achievements and experiences in projects with focus on resource management have shown that the goals and needs of High Performance Computing service providers have not or only inadequately been taken into account in Grid research and development. Mapping real-life business behaviour and workflows within the service provider domain to the electronic level implies focusing on the business rules of the provider as well as on the complexity of the jobs and the current state of the HPC system. This paper describes an architectural approach towards a business-oriented and Service Level Agreement-supported resource management, valuable for High Performance Computing providers to offer and sell their services.
Related white papers
The Journey Along an Information-Led Transformation
A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable...
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
Realising the benefits of going green
Cross over to greener communications with improved data accuracy. Many organisations have processes in place to improve the quality of their contact data to address business drivers, such as cost reduction...
ITIL - Service Approach for Siemens Enterprise Communications
The structure of ITIL is evolving from Version 2 to Version 3; understand how the adoption and application of the ITIL framework can add value to your enterprise, and how...



