| Publisher | WebEx Communications | ||
|---|---|---|---|
| Format | Date added | 01 Jun 2007 | |
| Topics | Customer Support Services | ||
| Downloads | 0 | ||
Founded in 2002, CAD Sciences is the technology leader in the advancement of computer-assisted modeling of contrast- enhancement in MR imaging of cancer. CAD Sciences needed an effective remote access solution to provide high-level customer support using limited resources. With WebEx Support Center, CAD Sciences increased support staff productivity by eliminating remote connection problems and on-site visits. Support Center expanded the company's geographic reach, enabling it to provide proactive, uninterrupted customer support from anywhere. With WebEx, CAD Sciences now responds to support requests six times faster than before.
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