| Publisher | Microsoft | ||
|---|---|---|---|
| Format | HTML | Date added | 22 Feb 2008 |
| Topics | Application Servers, CRM Software, Database Management | ||
| Downloads | 4 | ||
Crystal Capital Fund (CCF) personnel needed to enter customer data multiple times in several data locations, a process that was less efficient than the organization desired. Without centralized data, assembling reports was very labor-intensive. After adopting Microsoft Dynamics CRM 3.0 with Microsoft SQL Server 2005, CCF worked from an integrated database. The time needed to generate reports was reduced to a small fraction of what it had been, and the depth of management reporting increased.
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