| Publisher | Citrix Online | ||
|---|---|---|---|
| Format | Date added | 05 Jul 2007 | |
| Topics | Help Desk, Customer Support Services, Service Level Management, Cost Control - Risk Mgmt., IT Reliability | ||
| Downloads | 21 | ||
Confused about how to optimize your customer support program? You're not alone. The Service and Support Professionals Association (SSPA) recently released a groundbreaking white paper outlining the 6 hardest-hitting issues facing support executives today.
Download this SSPA Executive Insight today to discover what the SSPA recommends as a secret weapon to combating these tough issues and learn foolproof strategies for increasing productivity, quality, satisfaction and loyalty.
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