| Publisher | CA (Computer Associates) | ||
|---|---|---|---|
| Format | Date added | 08 Oct 2007 | |
| Topics | VoIP - IP Telephony, Voice - Data Integration, Network Administration | ||
| Downloads | 0 | ||
Siemens Enterprise Communications (SEC) is the largest provider of Open Communications in the world. To maintain its competitive edge, the company needed to provide high-quality and cost-effective services in accordance with customers needs. When SEC wanted to expand its network management offering in Brazil, it needed to ensure it could meet the service levels demanded of customers while at the same time keeping operating costs low. To enable round-the-clock monitoring and management of its customers' networks, SEC implemented a CA Network & Voice Management solution. The company can now detect and fix faults on 30,000 distributed and disparate IT devices much more quickly, and prioritize its response according to business and customer needs.
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