The Washington State Patrol is a public safety agency with oversight of traditional law enforcement, fire response, toxicology, and criminal investigations across the state. The agency needed to improve service effectiveness of state crime labs and reduce support requirements for telephony system. The challenge was to enable interoperability with other state and local agencies radio networks to enhance security response. Washington State Patrol met its business objectives by upgrading its core network and adopting an IP Communications solution from Cisco Systems.
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