| Publisher | Motorola | ||
|---|---|---|---|
| Format | Date added | 15 May 2006 | |
| Topics | Customer Support Services, Mobile - Wireless Communications | ||
| Downloads | 2 | ||
Consistently ranked as one of the world's top engineering firms by World Architecture magazine, Flack + Kurtz Inc. is a leading provider of multi-faceted building engineering services. With worldwide clients and a specialized mobile workforce, existing wireless communications devices were not adequate. Flack + Kurtz wanted to provide a higher level of customer service and make their employees more efficient and productive. By replacing RIM BlackBerry devices with Good Technology, the Treo 650 and Cingular, Flack + Kurtz now has a centrally managed, wireless communications solution, delivered over a single, integrated device that improves customer service and worker productivity.
Did you find this white paper useful?
2 out of 4 users found this white paper useful
Related white papers
Recommended Practices for PC Fleet Management for Mid Market and EnterpriseOrganizations
PC management is both costly and ongoing. Desktop support alone soaks up 30-45 percent1 of IT budgets. But optimizing your PC fleet management strategy will produce efficiencies and lower costs. ...
Virtual IT Revolutionises IT Support with Intel? vPro? processor technology
Since its launch in 2001, Virtual IT's guiding principle has been, 'We'll look after your IT so you can look after your business'. And in a relatively short time the company...
Improving Patient Care with a High-Performance CampusFabric
The University of Rochester Medical Center (URMC), a large medical treatment and research campus in upstate New York, is the university's primary medical facility for education, research, and patient care....
Applying Knowledge Management to Project Management
Knowledge Management is a growing, interdisciplinary field that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will examine some of the...
Accurate Costing Is Key to Profitability
Companies worldwide are confronting a period of extreme volatility in commodity and other prices as well as exchange rates. This has intensified the challenge of dealing with changing customer requirements,...
Harvey Nichols - Commitment to Customer Satisfaction
One of the UK's best known premium retail brands, Harvey Nichols has a varied and growing IT infrastructure, with an IT department supporting 2,000 users generating over 1,000 support calls...
The Collaboration Advantage
In the global economy, the nature of business relationships is changing rapidly and executives at companies of all sizes realise the need to collaborate and partner more frequently with suppliers, customers...
