| Publisher | SAS Institute | ||
|---|---|---|---|
| Format | 1.1MB PDF | Date added | 01 Oct 2007 |
| Topics | Data Mining - Analysis, Business Intelligence - Data Warehousing, Spreadsheets | ||
| Downloads | 21 | ||
According to major surveys of organizational forecasting practices, there is continued widespread use of spreadsheets for forecasting, despite major advances during the last 20 years in the availability, performance, and ease of use of business forecasting software. And, forecasting is not just for supply and demand planning anymore. Elements of forecasting are incorporated into a broad range of business problems covering every industry. Automotive manufacturers and consumer product companies care about warranty claims and returns. Phone companies and credit card issuers care about the churn of their customer base. Lenders care about risk and bad debt provisioning. Airlines care about reservation center and flight crew staffing. Manufacturers care about predictive maintenance in their factories.
Did you find this white paper useful?
8 out of 17 users found this white paper useful
Related white papers
Business Analytics and Optimization for the Intelligent Enterprise
Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information....
The Journey Along an Information-Led Transformation
A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable...
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
MSC Industrial Direct- customer case study
"Following a company merger, MSC Industrial Direct Co. found that duplicate customer records were disrupting the business workflow and causing sales compensation issues. MSC Industrial Direct Co. implemented the Pitney Bowes Business...
