| Publisher | Microsoft Tips | ||
|---|---|---|---|
| Format | Webcast | Date added | 17 Apr 2008 |
| Topics | Asset Management, Infrastructure Management, ITIL | ||
| Downloads | 19 | ||
The attendee of this webcast will learn about the new Software Asset Management (SAM) Maturity Model and how and why one should consider charting the company's course along the framework. The presenter discusses the SAM Maturity benefits, how to identify where the company is on the maturity scale and how to determine where one wants to be, and steps to chart a path for growth of the SAM processes. Key areas of focus that the presenter covers specifically include: the objective, staged, and incentivized road map toward ISO; evaluating the key SAM competencies that deliver business value; and how SAM, together with the Infrastructure Optimization (IO) model, aligns to broader software standards such as Information Technology Infrastructure Library (ITIL), ISO 19770-1, Microsoft Operations Framework (MOF), and others.
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