Procuraduria Federal del Consumidor (Office of the Federal Prosceutor for the Consumer), known as Profeco has 56 offices and sub-offices, 60 service units, a call center, and 700 users throughout the country. Procuraduria Federal del Consumidor wanted to integrate financial information systems to unify operations among Profeco's offices and sub-offices and centralize administrative information to allow Profeco to standardize processes and establish budgetary control. The challenge was to ensure financial information visibility throughout the organization to guarantee transparency in processes and make performance indicators available for quick strategic decision making. Procuraduria Federal del Consumidor worked with Unisys de Mexico, S.A. de C.V. to implement Oracle E-Business Suite modules, creating a unified application infrastructure and made administrative processes visible throughout the organization.
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