The value of IT assessments goes far beyond make-or-buy decisions. No matter which path one chooses - internal transformation, outsourcing, shared services or a combination thereof - IT assessments should remain an ongoing tool for ensuring that the solution achieves the results one intended. Astute assessments enable a deeper dive that considers not only the cost and performance of the IT organization, but also how it compares to others in the marketplace. The result is a much more robust picture of the current situation and possible improvements. Assessments also help enforce discipline, keeping the IT organization focused on continuous improvement.
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