For the vast majority of individuals who use varieties of communications tools in a business context - which can include email, a telephone, instant messaging, fax or other tools - email is clearly the most important capability on a number of levels. For most users, the volume of email that they process dwarfs the volume of content sent and received through other media. This is white paper discusses the problem of email availability based on the results of a survey conducted by Osterman Research. It also discusses the need for an affordable and easy-to-manage email availability solution that will ensure that email operates on a virtually 24x7 basis is, and it discusses Neverfail's email availability offerings.
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