There are as many ways to implement IP telephony as there are ways to slice bread. The table in this paper indicates strategic alternatives and associated risks, applications impact, and cost. IT architects and network designers need to proceed with caution and work with companies that understand the fundamentals of not only telephony, but more importantly, of the potential and value of IP telephony. The need for care in selection and implementation comes from the very high expectations of users and customers. It is the author's hope that this presentation of strategic options clearly demonstrates the broad array of opportunities for enhancing investment returns and delivering business benefits now.
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