For most organizations today, it's less a matter of if and when, but more, a matter of how to embrace IP telephony communications. Since 2005, when the balance tipped and more IP telephony systems were shipped than traditional Time-Division Multiplexed (TDM) phone systems, Voice over IP (VoIP) has become the technology of the present and the future. In thousands of installations worldwide, VoIP communications are daily enhancing collaboration, increasing productivity and lowering costs. But even networks that have been optimized to handle large and complex data workloads may not be ready for an IP telephony implementation.
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