To improve efficiency and reduce costs, managers at Blackpool, Fylde, and Wyre Hospitals NHS Trust needed new tools to automate software updates. The trust, which is located in north-west England, assessed Novell ZenWorks before choosing to deploy Microsoft Systems Management Server 2003. This decision was based on the familiarity, interoperability, and cost-effectiveness of the Microsoft technology, which requires only minimal training for adoption. Managers estimate that timesavings for employees in the first year of deployment have saved the trust £46,000 (U.S.$90,000). The trust has also improved its security and operational efficiency, while increasing the number of active computers in use.
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