| Publisher | IBM | ||
|---|---|---|---|
| Format | HTML | Date added | 17 Oct 2006 |
| Topics | Infrastructure Management, Service-Oriented Architecture | ||
| Downloads | 3 | ||
Many utility companies have unintegrated systems that use a silo approach, with applications "Burying" information. Business processes can't see or reuse data or components. The introduction of Automated Meter Management (AMM) has intensified the need for corporate-wide visibility of all systems that provide reuse and integration. Service-Oriented Architecture (SOA) can play a crucial role in helping the utility industry transform itself to become more flexible and more streamlined. One needs to go through this paper to explore the current architecture in the industry and why it needs an infrastructure that supports integration of customer information, call center, customer portal, and Automated Meter Reader (AMR) systems through the establishment of AMM.
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