| Publisher | Microsoft Tips | ||
|---|---|---|---|
| Format | WORD | Date added | 01 Oct 2007 |
| Topics | Monitoring Systems, Best Practices, ITIL | ||
| Downloads | 14 | ||
Employees at INPS, which provides IT services to General Practitioners (GPs), used a disparate and complex IT infrastructure. This made it difficult to identify the root cause of performance issues and system failures. It needed a management solution that: better monitored service performance, lowered the total cost of ownership, helped INPS scale services easily to accommodate 6,000 new GPs and aligned INPS better with NHS Connecting for Health strategy to support improved patient care. INPS and Microsoft Gold Certified Partner Pygmalion designed and implemented a solution based on Microsoft Operations Manager 2005 and ITIL best practices. The solution offers central, automated monitoring and analysis of company systems.
Did you find this white paper useful?
1 out of 6 users found this white paper useful
Related white papers
Systems Integration
Many compaines realise the market has changed, the competition is stronger, pressure is on and costs are increasing causing IT structures to change. Every company has it's own indivdual challenges...
How a Spanning Tree Works
The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a...
TANDBERG SNMP
The Codec supports the SNMP (Simple Network Management Protocol) standard for network management and surveillance. SNMP is the de facto standard in network management for IP-based units in a network....
Generate Savings Now: The Advantages of Telecom Expense Management
Why is telecom expense management (TEM) gaining importance today? What return on investment can your company expect from TEM? Interested in learning helpful tips for making the business case for...
Channel Sampling Strategies for Monitoring Wireless Networks
Monitoring the activity on an IEEE 802.11 network is useful for many applications, such as network management, optimizing deployment, or detecting network attacks. Deploying wireless sniffers to monitor every access...
BMC Performance Manager
BMC Introduces the BMC Performance Manager, the next generation of systems management solutions from BMC and the evolution of PATROL. BMC Performance Manager is an innovative, single, integrated solution that...
Toronto Airport Meets ITIL Standards and Takes Support Levels, Change Management to New Heights With HEAT
The Greater Toronto Airports Authority (GTAA), formed in 1993, is a nonprofit corporation responsible for ensuring that the greater Toronto's regional system of airports meets current and future air service...
