As Tanner Companies, a 77-year-old women's apparel enterprise, grew to 1,700 consultants, 12 stores, and approached U.S.$100 million in revenues, its systems strained to track 72,000 SKUs. Microsoft Dynamics AX soon became the Enterprise Resource Planning (ERP) solution, cutting task time and helping manage sales, manufacturing, finance, and distribution. But aging store systems bogged down during polls, which stopped checkouts, repricing, and replenishment. Hard copies, faxes, and double data entry were still required. Tanner evaluated seven point-of-sale systems, three in detail. Managers concurred that Microsoft Dynamics Retail Management System would complete the company's end-to-end integration. Within 90 days, Tanner had instant visibility of all transactions, customer histories, stock levels, income, and store profits.
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