| Publisher | Cognos | ||
|---|---|---|---|
| Format | Date added | 05 Feb 2007 | |
| Topics | Knowledge and Data Management, Decision Support - DW Front End, Business Management, Data Visualization, Business Intelligence - Data Warehousing, Back-Office | ||
| Downloads | 24 | ||
Performance management is the strategy and sets of methodologies and processes that an organization uses to direct its employees, partners, suppliers and customers to achieve a common set of goals and objectives. Companies manage performance through various mechanisms, including planning, budgeting, scorecarding, querying and reporting results and variances. Each of these activities involves making data collected by transaction systems available in a context and format that transforms the data into actionable business information.
Ventana Research believes all performance management initiatives must address an interrelated set of people, process, information and technology issues. This paper focuses on the latter two, but people and process are critically important in shaping decisions about what information is needed and the technology for managing it.
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