| Publisher | CA (Computer Associates) | ||
|---|---|---|---|
| Format | 287.5KB PDF | Date added | 01 Jan 2008 |
| Topics | Business Management | ||
| Downloads | 4 | ||
Dynamic Business Service Management moves beyond traditional BSM to deliver the flexibility and innovation to support the agile enterprise, including enabling the IT organization to manage across technology silos and focus on the business processes they support, by providing deep insight into how the infrastructure aligns with processes and maintaining this information in a changing environment and identifying key areas within BSM where IT can undertake focused initiatives that can be integrated: optimizing the infrastructure, automating the service life cycle, managing service-to-business priorities and ensuring that service and user experience levels meet business demands.
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