| Publisher | Plantronics | ||
|---|---|---|---|
| Format | 148.5KB PDF | Date added | 15 Apr 2004 |
| Topics | VoIP - IP Telephony, Email | ||
| Downloads | 49 | ||
Unified Messaging (UM) is a method of consolidating email, fax and voice messages into a single "Mailbox" that can be accessed at any time, from any device, anywhere. Voice over Internet Protocol (VoIP) - a process that converts voice into digital data packets and transmits it over the Internet - enhances UM, allowing users to better hear and respond to the messages they retrieve. Collecting messages from a VoIP-based messaging system also reduces the costs of accessing voicemail via traditional methods like a landline telephone. Professionals can take advantage of UM over VoIP with software, a broadband connection, a communications headset and either a laptop, personal computer, PDA or mobile phone.
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