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Getting the Foundation Right - Unified Communications

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9 out of 18 users found this white paper useful


Publisher Shoretel
Publisher Registration N/A
Topics VoIP - IP Telephony, Telephony Systems - PBX, Voice - Data Integration, Unified Communications Date added 12 Feb 2008
Downloads 4 Format PDF

Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89% of worldwide enterprise voice lines will be IP-PBX based for calendar year 2008.

However, while IP telephony is moving into its second decade with enormous momentum, most users are still waiting for full convergence and voice-enabled applications. Increased network efficiencies have been the primary benefit of IP telephony to date as enterprises struggle with infrastructure and organizational issues. These first-generation benefits have been considerable, but the focus is now shifting to converged applications, with the initial spotlight on Unified Communications (UC).

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9 out of 18 users found this white paper useful


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