| Publisher | Microsoft | ||
|---|---|---|---|
| Format | WORD | Date added | 01 Oct 2007 |
| Topics | VoIP - IP Telephony, Email, IM | ||
| Downloads | 16 | ||
Telephony firm webcall, a Microsoft Gold Certified Partner, offers software-based Voice over IP (VoIP) telephony solutions to businesses across Europe, the Middle East, and Africa. The organization is among the first to implement a true unified communications infrastructure, rolling out Microsoft Office Communications Server 2007, with the goal of marketing the solution to customers. The infrastructure replaces the company's e-phone VoIP solution and delivers advanced functionality that helps users to switch seamlessly between instant messaging, voice, and video. Direct federation with other businesses promotes active collaboration with customers and partners, and employees are using mobile integration to work more flexibly from outside the office. In addition, multiparty conference features have helped the business cut the need for face-to-face, webcall meetings by 50 percent.
Did you find this white paper useful?
17 out of 37 users found this white paper useful
Related white papers
Building Reliable IP Telephony Systems
Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically, optimal architecture and design...
From Voice over IP to Unified Communications: Simplify System Management
Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
IP Telephony from A to Z
Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...
IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper
Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
Is your network ready for IP Telephony?
Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...
Strategic Guide to Business Phone Systems:
This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...
Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM
In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration costs. Keeping...
