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Garmin Plots a Path to Success With Premier IT Support and Guidance

PublisherOracle
Format PDFDate added01 Oct 2007
Topics Customer Support Services, Database Management
Downloads32

It wasn't long ago that Global Positioning Systems (GPS) were the exclusive domain of armies, airplanes, and automobiles. But thanks to companies like Garmin, today's consumers can choose from a whole range of personalized GPS devices, from fish-finders to fitness computers to portable navigators. The result has transformed Garmin's business, and put it on a path to triple-digit growth. To help sustain this growth, Garmin relies on Oracle technology, backed by Oracle Priority Service. One of Oracle's Advanced Customer Services, Priority Service gives Garmin front-of-the-line response to resolve issues faster, expert guidance from a Priority Service Manager (PSM) to streamline communications, and preferred access to technical resources to keep systems running efficiently.

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